Friday, January 22, 2010

Do you Handwrite Thank you Notes to your Customers?

There's been so much discussion on Etsy, (where I have a Stained Glass, Glass Mosaics and Fused Glass shop, KayzKreationz) about being sure to put a little handwritten thank you note in with a customer's purchase, that it made me wonder. Just how important do people think a handwritten note is to their customers? And if it is important, how many people actually do it? So in honor of that question, I posted a poll on the right to get people's opinions about handwritten notes sent with purchases. Please take my poll to help me determine just how important this is. The results will be posted in a future blog post with some other interesting information that may help many of us. Thanks in advance. Kay